Refund policy

At Feminae, we stand behind the quality of our formulations. If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order.

Conditions for Return

Unopened & Unused: Due to the personal nature of intimate care products, only items that are unopened, unused, and in their original packaging are eligible for return.

Shipping Cost: Customers are responsible for the shipping costs associated with returning products to our warehouse.

How to Initiate a Return

Before sending any item back, please contact our support team with your Order Number and reason for return.

Email: support@feminae.com
Phone / WhatsApp: +92 333 4332546

Refund Processing

Once the returned item is received and inspected, your refund will be processed. Please allow standard processing time for the amount to be credited back to your original payment method.